This Privacy Policy describes how your personal information is collected, used, and shared when you visit, use the services provided or subscribe to a service at https://tuaris.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you use our service, as part of the process, we collect the personal information you give us, such as name, address, and e-mail. We automatically collect certain information about your device, including information about your web browser, IP address, time zone, the location of your device, browser and the operating system, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or services that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Additionally, when you subscribe to our service, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill subscriptions to our service. Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, reduce network usage, and to assess the success of our marketing and advertising campaigns).
E-mail marketing: With your permission, we may send you e-mails about our service and information about new products and other updates.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CONSENT
When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange a shipment, or make a return, we imply that you accept the collection and use it for that specific reason only. If we ask for your personal information for a secondary reason, such as marketing, we will ask for your express consent.
You can cancel your consent to us to contact you for the collection, use, or disclosure of your information, at any time, by contacting us at info@tuaris.com.
DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms and Conditions of Service.
THIRD-PARTY PAYMENT PROCESSORS
We use PayPal and MercadoPago service to collect payments. They provide us with an online e-commerce platform that allows us to sell you our products and services.
We store your purchase data and related transactions in databases and transit through our application. However, we do not store information about the payment method you use to purchase products or subscribe to services. We keep your data on a secure server behind a firewall.
Payments:
To complete your purchase, PayPal or MercadoPago (depending on which way you make your purchase) will store your credit card details. All data is encrypted through the Standard Data Security of the Industrial Payment Cards (PCI-DSS). Your purchase transaction data is stored only to the extent necessary to complete the purchase transaction. After it is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as indicated by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the safe handling of credit card information from stores and their service providers.
THIRD-PARTY SERVICES
Generally, third-party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.
However, some third-party service providers, such as payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for transactions related to purchases.
We recommend you read their privacy policies to understand how they handle your personal information for these providers.
In particular, remember that some suppliers may be located or have facilities that are in a different jurisdiction than you or us. When you subscribe to our service, the transaction may involve a third-party provider service. Your information may be subject to the laws of the jurisdiction (jurisdictions) of the service provider or its facilities.
For example, if you are in Canada and a US-based payment gateway processes your transaction, your personal information used to complete the transaction may be subject to disclosure under U.S. law, including Patriot Law.
Once you leave our website and direct yourself to a third-party site or application, please check the Privacy Policy and the Terms of Service of that website or application.
Links
When you click on links from our site, you may be redirected outside our site. We are not responsible for the privacy practices of other sites and recommend that you read their privacy policy.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure no improper loss, misuse, access, disclosure, alteration, or destruction.
When you provide us with personal, organizational, business, or customer data, that information is encrypted using Secure Socket Layer (SSL) technology. Although no method of transmission over the Internet or electronic storage is 100% secure, we implement industry-accepted standards.
COOKIES
Here is a list of cookies we use. We list them so you can choose whether or not you want to remove them.
session: A unique key that allows Tuaris to identify you as a system user. Without this identifier, it is not possible to use the application. Its duration is for the session of use only.
passport: Unique key that allows Tuaris to identify you as a visitor to the site globally, assign you access permissions to private documents of users (third parties) who publish documents through our service. If you do not allow the use of this cookie or you delete it, your access to certain documents may be restricted. With this cookie you can reload a document that you have previously accessed. Some documents have a limit on users who can access them, if your cookie is whitelisted, you can access them. This cookie does not contain any personal information, and its duration is permanent.
tag: It is an identifier key that we use to provide you with optimized access to our servers.
_ga and _ga_XYZ (where "XYZ" consists of several characters and digits generated by Google servers): Google Analytics uses cookies to record the number of visits, frequency, browsing sequences, among others. Please refer to the Google Analytics service for more details.
MINORS
You must be at least 13 years old to use the service. However, children of all ages may use Tuaris (where available) if allowed by a parent or legal guardian. If you are under 18, you represent that you have your parent or guardian's permission to use the service.
CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy from time to time to reflect, for example, changes to our practices or other operational, legal, or regulatory reasons at any time; please review it frequently. Changes and clarifications will become effective immediately after their publication on the website. If we make material changes to this policy, we will update it here, so you know what information we collect, how and under what circumstances, if any, we use and disclose it.
If our service is purchased or merged with another company, your information may be transferred to new owners so that we can continue to sell you products and services.
QUESTIONS AND CONTACT INFORMATION
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@tuaris.com.
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